Last Updated: April 26, 2025
Terms of Service
At Ember Coding Lab we strive to provide a safe, comfortable, and excellent learning experience for families. To ensure everything runs smoothly, we’ve outlined our policies below. Please take a moment to review them before your visit.
1. Appointment Booking
Booking: Appointments can be made online, over the phone, or in person. We recommend booking in advance to secure your preferred time slot.
Confirmation: You will receive a confirmation email or text message upon booking. Please notify us immediately if there are any errors.
Walk-Ins: Walk-ins are welcome but subject to availability. Priority is given to scheduled appointments.
2. Cancellations & Rescheduling
Notice: We require at least 24 hours’ notice for cancellations or rescheduling. This allows us to accommodate other clients.
3. Late Arrivals
Grace Period: We allow a 10-minute grace period for late arrivals.
4. Health & Safety
Health Issues: Please inform us of any health conditions, allergies, or behavioral concerns your child may have before the appointment.
5. Payment
Accepted Methods: We accept cash, credit/debit cards, and digital payments (e.g., Apple Pay, Google Pay).
6. Pick-Up & Drop-Off
Timing: Please pick up your child promptly after their session is complete.
Communication: If you need to adjust your pick-up time, please notify us as soon as possible.
7. Satisfaction Guarantee
Feedback: We want you and your child to be 100% satisfied. If you’re unhappy with the service, please let us know within 24 hours, and we’ll do our best to make it right.
Refunds: Refunds are issued at our discretion and may be provided as a credit toward future services.
8. Changes to Policies
We reserve the right to update these policies as needed. Any changes will be communicated to clients via email or posted on our website.
9. Contact Us
If you have any questions about our policies, please don’t hesitate to reach out:
Email: hello@coder.build
Phone: 858-240-0010
Address: 9912 Carmel Mountain Rd, Ste E, San Diego, CA 92129
At Ember Coding Lab we strive to provide a safe, comfortable, and excellent learning experience for families. To ensure everything runs smoothly, we’ve outlined our policies below. Please take a moment to review them before your visit.
1. Appointment Booking
Booking: Appointments can be made online, over the phone, or in person. We recommend booking in advance to secure your preferred time slot.
Confirmation: You will receive a confirmation email or text message upon booking. Please notify us immediately if there are any errors.
Walk-Ins: Walk-ins are welcome but subject to availability. Priority is given to scheduled appointments.
2. Cancellations & Rescheduling
Notice: We require at least 24 hours’ notice for cancellations or rescheduling. This allows us to accommodate other clients.
3. Late Arrivals
Grace Period: We allow a 10-minute grace period for late arrivals.
4. Health & Safety
Health Issues: Please inform us of any health conditions, allergies, or behavioral concerns your child may have before the appointment.
5. Payment
Accepted Methods: We accept cash, credit/debit cards, and digital payments (e.g., Apple Pay, Google Pay).
6. Pick-Up & Drop-Off
Timing: Please pick up your child promptly after their session is complete.
Communication: If you need to adjust your pick-up time, please notify us as soon as possible.
7. Satisfaction Guarantee
Feedback: We want you and your child to be 100% satisfied. If you’re unhappy with the service, please let us know within 24 hours, and we’ll do our best to make it right.
Refunds: Refunds are issued at our discretion and may be provided as a credit toward future services.
8. Changes to Policies
We reserve the right to update these policies as needed. Any changes will be communicated to clients via email or posted on our website.
9. Contact Us
If you have any questions about our policies, please don’t hesitate to reach out:
Email: hello@coder.build
Phone: 858-240-0010
Address: 9912 Carmel Mountain Rd, Ste E, San Diego, CA 92129