Privacy Policy
Last Updated: August 15, 2025
At Ember Coding Lab, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book appointments, or interact with our services. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and the school your child attends.
Booking Information: Appointment dates, times, and service preferences.
Payment Information: Credit card details or other payment information (processed securely through our payment gateway).
Technical Information: IP address, browser type, device information, and cookies when you visit our website.
2. How We Use Your Information
We use your information to:
Schedule and manage your appointments.
Process payments securely.
Send appointment reminders, updates, and member events via email and SMS (if you opt-in to each channel).
Improve our website and services based on your feedback and usage.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers: Trusted partners who assist us in operating our business (e.g., payment processors, booking software).
Legal Requirements: If required by law or to protect our rights, safety, or property.
We do not share opt-in consent or mobile information with any third parties.
4. Data Security
We take the security of your information seriously. We use industry-standard measures to protect your data, including encryption, secure servers, and restricted access to personal information.
5. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt-out of marketing communications at any time.
Request a copy of the data we hold about you.
To exercise these rights, please contact us at hello@coder.build.
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
9. SMS/Text Message Communications
If you consent to receive SMS/text message:
What You'll Receive:
Appointment confirmations and reminders
Schedule changes and updates
Member events announcements (only if you ask for it in text)
Important service notifications
Your SMS Rights:
Reply "STOP" to any text message to opt out of all SMS communications
Reply "HELP" for assistance
Message and data rates may apply based on your wireless carrier plan
Message frequency varies based on your booking activity and preferences
SMS Data Practices:
We do not share your mobile number with third parties for marketing purposes
Your mobile number is stored securely with the same protections as other personal information
We are not responsible for delayed or undelivered messages due to carrier network issues
By providing your number, you confirm you are the account holder or have authorization to use the number
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@coder.build
Phone: 858-240-0010
Last Updated: August 15, 2025
At Ember Coding Lab, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book appointments, or interact with our services. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and the school your child attends.
Booking Information: Appointment dates, times, and service preferences.
Payment Information: Credit card details or other payment information (processed securely through our payment gateway).
Technical Information: IP address, browser type, device information, and cookies when you visit our website.
2. How We Use Your Information
We use your information to:
Schedule and manage your appointments.
Process payments securely.
Send appointment reminders, updates, and member events via email and SMS (if you opt-in to each channel).
Improve our website and services based on your feedback and usage.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers: Trusted partners who assist us in operating our business (e.g., payment processors, booking software).
Legal Requirements: If required by law or to protect our rights, safety, or property.
We do not share opt-in consent or mobile information with any third parties.
4. Data Security
We take the security of your information seriously. We use industry-standard measures to protect your data, including encryption, secure servers, and restricted access to personal information.
5. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt-out of marketing communications at any time.
Request a copy of the data we hold about you.
To exercise these rights, please contact us at hello@coder.build.
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
9. SMS/Text Message Communications
If you consent to receive SMS/text message:
What You'll Receive:
Appointment confirmations and reminders
Schedule changes and updates
Member events announcements (only if you ask for it in text)
Important service notifications
Your SMS Rights:
Reply "STOP" to any text message to opt out of all SMS communications
Reply "HELP" for assistance
Message and data rates may apply based on your wireless carrier plan
Message frequency varies based on your booking activity and preferences
SMS Data Practices:
We do not share your mobile number with third parties for marketing purposes
Your mobile number is stored securely with the same protections as other personal information
We are not responsible for delayed or undelivered messages due to carrier network issues
By providing your number, you confirm you are the account holder or have authorization to use the number
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@coder.build
Phone: 858-240-0010